Managed Services

RMM platform dramatically increases your operational efficiency. Our intuitive, SaaS-based Management system allows us to easily backup, monitor, troubleshoot, and maintain desktops, servers, mobile devices and other endpoints.

 

Our years of experience monitoring alerts and devices has helped us create a simplified, ticket-based workflow that takes the pressure off of your staff and allows you to focus on driving your business forward.

Computer Monitoring
and Help Desk

US IT Systems, Inc.

If it connects to your network we will manage IT

Operational Expenditures (OPEX) allow for planning and consistency. Capital Expenditures (CAPEX) often take longer to implement and can come as a surprise in the IT Market with extended down time and increase expense.

Ignored or neglected IT upkeep tasks can lead to likely devastating business consequences, and because of this the need for proactive network safety must be recounted.

Service calls to break/fix IT contractors or IT infrastructure professionals take up to 3 times longer to diagnose. Often network security can be beneath an IT managed offerings agreement.

This can increase the fees of restoration

exponentially - in addition system failure

might have been averted had there been a agreement with a professional IT services partner.

Moving from CAPEX to OPEX is a cost reduction tool long term. Benjamin Franklin said it best, An Ounce of Prevention is Worth a Pound of Cure.

Virus Protection, Malware Protection, Spyware Protection, Patch Management, Network Monitoring. All these are preventative tools. There is another layer of protection that is often ignored. We provided monitoring service for a church whose Pastor once said that if God didnít want him to keep his old sermons who was he to argue the point. If you are not as spiritual about your data and your customers data; monitored backup and a disaster recovery plan is the way to go.

There are a number of backup tools that report if the backup fails and allows automated retry and reporting. There are restore utilities that allow for a single file or a complete bare metal restoration to take place.

Implementation of these tools follow the 1:10:100 rule of cost for Prevention, Correction and Failure. If you do not have a plan the next question is what to do if you lose all your data?

Select The Service Offering Tab for a listing of Managed Services.